Last Updated: 15/01/2025

By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you disagree with any of the terms, you must not use this website. Please review them carefully before proceeding with any transactions.

1. Ownership and Intellectual Property

The content on this website, including text, images, graphics, and design, is owned by Daisy’s Garden Supplies or its licensors and is protected by copyright and intellectual property laws. You do not acquire any intellectual property rights by using this site, and you must not reproduce, distribute, or display any materials from this website without prior written consent from Daisy’s Garden Supplies.

2. Indemnity

You agree to indemnify and hold harmless Daisy’s Garden Supplies, its affiliates, employees, agents, and third-party providers from any liability, damages, costs, or losses (including legal fees) arising out of your use of this website, your transactions, or any breach of these terms. Daisy’s Garden Supplies is not responsible for the accuracy of the information on this website and will not be liable for any damages arising from its use, including errors, omissions, or damage to your system, as permitted by law.

3. Delivery, Refunds, Returns, and Cancellations

All deliveries are subject to our Delivery Policy. We aim to dispatch bulk orders promptly, often within a few hours, with delivery times for smaller items generally between 1 to 3 business days. If you need a specific delivery window, we recommend placing your order the day before. Changes to delivery times may occur depending on product availability. For more details on our refund, return, and cancellation policies, please refer to our Refunds and Returns Policy.

4. Collection of Goods

Orders must be collected from the store where they were purchased within the agreed-upon timeframe. Failure to collect your order on time may result in delays or restocking fees. Daisy’s Garden Supplies reserves the right to refuse loading of goods if transport does not meet required weight regulations, if the vehicle is unsuitable for transport, or if the load cannot be properly secured. It is the customer’s responsibility to ensure that the appropriate vehicle and equipment are available for collection.

5. Pricing and Availability

All prices are in Australian Dollars (AUD) and include GST unless otherwise stated. Daisy’s Garden Supplies reserves the right to update prices, correct errors, and modify product information or images without notice. Product availability may vary, and we do not guarantee that items listed will be available at all times. If a product is unavailable or differs significantly from the description, we will provide a full refund.

We strive to keep product information accurate, but changes may occur that are not reflected on the website at the time of your visit.

6. Product Information and Use of Website

Product images or videos are for reference purposes only. Accessories may be displayed for demonstration, but are not included unless specified in the product description. Natural products such as stones, soil or sands may vary in colour, texture, and size. For the best experience, we encourage visiting our physical stores.

You may use the website for personal, non-commercial purposes only and must not interfere with, alter, or hack any part of the site. Unauthorised reproduction or distribution of any content on this website is prohibited.

7. Website Functionality and External Links

We do not guarantee that files or data available for download on this website are free of viruses or errors. The site may occasionally be unavailable due to maintenance or other issues.

This website may contain links to external websites. We are not responsible for the content or security of any third-party websites, and you use such websites at your own risk. Any links to external websites must be transparent and not imply any endorsement or affiliation without explicit consent from Daisy’s Garden Supplies.

8. Special Offers, Promotions, Competitions, and Vouchers

Any promotions, sales, vouchers, or competitions are subject to additional terms and may not be combined with other discounts (including trade/ special pricing) unless stated otherwise. We reserve the right to change or cancel offers at our discretion. Misuse or fraud in relation to promotions may result in disqualification, cancellation of benefits, or account suspension. Daisy’s Garden Supplies is not liable for any loss or damage arising from participation in promotions or use of vouchers.

Promotional terms that conflict with these Terms and Conditions will be superseded by the applicable terms of the promotion.

9. Trade Discount

Eligible businesses and trade professionals with a valid ABN may qualify for a trade discount, subject to approval. Proof of eligibility may be required. The trade discount is non-transferable and cannot be combined with other offers unless specified. We reserve the right to modify or cancel the trade discount at any time.

10. Passwords and Account Security

You are responsible for maintaining the confidentiality of your login credentials, including your username, password, and account details. You agree to take all necessary precautions to prevent unauthorised access to your account and ensure that any activities carried out under your login are in compliance with our terms. If you believe that your account has been compromised or that unauthorised activity is occurring, you must notify us immediately.

10. Privacy and Cookies

Our collection and use of personal information are governed by our Privacy Policy. By using this website, you consent to our use of cookies to improve your experience and gather website data. You may disable cookies in your browser settings if you prefer.

11. Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. By using this website, you agree to submit to the non-exclusive jurisdiction of the courts in that state. If any part of these Terms is found to be invalid or unenforceable, the remainder will remain in effect.

12. Contact Us

For any inquiries regarding these Terms and Conditions, please contact our customer support team at support@daisysgarden.com.au.